Enfocus Community

Hi,



I could access the SFTP server on EC2 using PEM key file naturally.



Thank you,

Thank you Freddy,



If I can fix this, I will report here.



Regards,

Kunihiko Saito

Hi Freddy, Thank you for your advise. But I couldn't avoid the error. If I import 15 files, Switch make 120 copies of them. Then about 4 jobs are moved to Problem Jobs folder with the error. When I import smaller files, it is OK. Do you think it is related to my machine spec? Regards, Kunihiko Saito

Hi, My flow causes following error, when jobs arrive at PitStop Server configurators. 349: Error while creating handle to the input file (PitStop Library error code 8003): Basic error. I set an Illustrator configurator followed by 8 PitStop Server configurators. The 8 PitStop Server configurators ar...

Hello gabrielp,



Thank you for your advise.



I'm checking this project.



Best Regards,

Hi,



From Switch 12 update 3, I can use public key at FTP receive.



So can I receive jobs from the server on Amazon EC2 with SFTP ?



Is it popular for Switch users ?



Regards,

Kunihiko Saito

SOFTWARE Too

Thank you Freddy,



I agree with you.

When we can solve this problem, I will report here.



I appreciate you.

Dear jonasy,



Thank you for your advise.

Switch version is 11 update 5.

And I can't find messages show that Switch is restarting.



Best Regard,

Dear Freddy,



Thank you for your reply.

The value of "Process file only after (sec)" is 60.



Regards,

Hello again, Thank you for your previous advises. After that, We changed our virus scan software's settings. So it doesn't examine the files in the backing folder and in the process of transfer. But the problem happened again. It may happens occasionally and most files are no problem. The full messa...

Dear Freddy, Thank you very much for your advise. I didin't notice the pattern you said, but I understand. So, I'm going to check our virus scan software's settings. When I get any updates about this problem on our end, I'll post to this thread. Apologies for my strange English. Regards,

Hello, I post for the first time. I use "FTP receive". Sometimes, when Switch download a job from FTP site, the unique name prefixs are added to the job again and again. Because of that, job name becomes to so long that Windows can't treat the job in "backing" folder. So, the job...