Problem to connect on FTP server

bobogan · Post by **bobogan** » Tue Sep 23, 2014 11:31 am

Hi all, This is the first time I see this problem.

I use the tools "send FTP", and when i try to connect i have an error message : "Unable to establish a connection with the server". On the same computer, I try with transmit or Cyberduck, and all is ok with the same information of connection.

Any idea to fix this ???

Thanks.

gabrielp · Post by **gabrielp** » Tue Sep 23, 2014 3:20 pm

bobogan wrote: I try with transmit or Cyberduck, and all is ok with the same information of connection.
I'm willing to bet that this is actually incorrect. Check the port, passive mode, type (ftp/sftp), etc...

If you click "Choose FTP directory" under "FTP Directory" then you can more easily test and change the connection information.

bobogan · Post by **bobogan** » Tue Sep 23, 2014 3:28 pm

Yes this is my normally method, I click on "Choose FTP directory", but I can't establish any connection, always the same message error. I try all method (change port, passive mode, etc...)

I don't know what i can do more than these tests...

gabrielp · Post by **gabrielp** » Tue Sep 23, 2014 3:33 pm

bobogan wrote: Yes this is my normally method, I click on "Choose FTP directory", but I can't establish any connection, always the same message error. I try all method (change port, passive mode, etc...)

Perhaps a local firewall that is blocking a Switch from accessing the outside internet? Outside of that, I'm unsure of what it could be besides that. Are you sure you are specifying a port in Cyberduck? It might be defaulting to one there but Switch might not do the same.

FYI, SFTP and FTPS are two different things and Switch doesn't support the latter. I've run into that once.

bobogan · Post by **bobogan** » Tue Sep 23, 2014 3:50 pm

Thanks for answer. I try to have the destinary men to have more explains.

Sorry for my poor English...