Page 1 of 1

PitStop Pro tools all of a sudden crash Acrobat

Posted: Tue May 10, 2016 8:05 pm
by tdeppen
Acrobat XI was working fine with PitStop Pro for the a while now, but all of a sudden, when I click on any PitStop Pro tool, Acrobat cashes (with a "EXC_CRASH (SIGABRT)" error). I've tried moving the PSP pref. folder out and rebooting Acrobat with no change. PitStop doesn't even try to recreate a new pref. folder when removed. Any suggestions much appreciated.

Re: PitStop Pro tools all of a sudden crash Acrobat

Posted: Wed May 11, 2016 9:44 am
by bens
This sounds like something the nice people at Enfocus support would be happy to help you with. The "EXC_CRASH (SIGABRT)" part sounds like you're on a Mac, so be sure to include the crash log in your support request.
You can contact them at www.enfocus.com/support