Enfocus Community

Anybody else had their .FTP Recieve flow element stop working since upgrading to 2017 / and or 2017.1?

Everything has worked perfectly for us since swapping to the newer versions except for any .SFTP connections. They have all died and fail to connect.

All .FTP works fine and any .SFTP connections on the same machine through software such as Filezilla are fine.

Just the .SFTP Workflow element in Switch that won't connect

I just tested the SFTP connector on my system (Windows 2016 Server) and I am having the same issue. Filezilla connects correctly, but the SFTP connector times out every time.

Captain, did you ever get a response from Tech support?

We have yet to resolve this problem, but have a meeting next week with Enfocus and our IT to see if we can address the issue.

I'll report back any findings.