PITSTOP PRO 17 FREEZING

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wes
Newbie
Posts: 2
Joined: Fri Aug 11, 2017 6:00 pm

Just installed the trial version of PITSTOP PRO 17. Using MAC OS Sierra 10.12.5. Running Adobe Acrobat PRO DC 2017 Release. Anytime I click on one of the Pitstop tools, the system freezes up and I end up having to do a force quit. We are a larger professional Print shop, and have been using PITSTOP for years, as we upgrade our computers, we need the newer versions to work. Any help is appreciated. Thanks.
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Zoranj
Newbie
Posts: 17
Joined: Tue Sep 20, 2016 7:37 pm

I've had issue where Acrobat would crash, not freeze but removing Enfocus preferences fixed it.
Perhaps you can try removing Enfocus preferences, if that does not help, maybe trash Acrobat preferences as well.
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wes
Newbie
Posts: 2
Joined: Fri Aug 11, 2017 6:00 pm

Trashing the preferences file seems to have fixed the issue. Thanks Zoran.
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Zoranj
Newbie
Posts: 17
Joined: Tue Sep 20, 2016 7:37 pm

Glad it helped, you are welcome.
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