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Timed emails - reminders

Posted: Fri Sep 28, 2012 11:22 am
by Clive Andrews
Any thoughts - how can I trigger an email if a job has been waiting at a Switch Client Checkpoint after say, an hour then a day...?



At the moment reminders are triggered by me being fed up seeing jobs waiting interaction...

Timed emails - reminders

Posted: Fri Sep 28, 2012 2:02 pm
by wilsonj
Can you use the 'Fail jobs after timeout' and then set the 'Fail connection' destination to a directory with an email notification attached to it?



You could set the timeout delay to 60 minutes; move it to the 'Fail connection' destination that generates an email; hold it there for a day using the timeout delay; move to a destination with an email notification, etc.

Timed emails - reminders

Posted: Mon Oct 01, 2012 9:38 am
by Clive Andrews
Yes, thank you @wilsonj - strangely enough, that was the kinda thought I had while commuting home. Great minds think alike etc. I had a timeout already, so have given it a 1 hour delay, to trigger to an email and a loopback for the file into the waiting folder.



Just testing now...



Edit: Works like a treat - and pleasingly just the one entry on the Switch Client - it recognises the identifier and doesn't duplicate...