Lost the merge element

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loicaigon
Member
Posts: 147
Joined: Wed Jul 10, 2013 10:22 am

Hi all,



Mind you, I lost my "Merge PDF" element : Any idea how to get it back ?







Thanks !



Loic
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freddyp
Advanced member
Posts: 413
Joined: Thu Feb 09, 2012 3:53 pm

This situation can arise when you downgrade from 12 to 11. The 11 installer saw a higher version and did not install certain components and when you never had 11 on that system these are not available.



Remove the 12 folder in HD/Library/Application Support/Enfocus/Switch. If you are using PitStop Server as well you also have to remove the pack in HD/Library/Application Support/Enfocus/Packs/installed. Reinstall PitStop Server and Switch.



Freddy
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loicaigon
Member
Posts: 147
Joined: Wed Jul 10, 2013 10:22 am

Hi Freddy,



Alas it doesn't seem to work. I am about to delete any enfocus folder I can found and start from scratch to see if it fixes it.



Thanks anyway,



Loic
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loicaigon
Member
Posts: 147
Joined: Wed Jul 10, 2013 10:22 am

Hi Freddy,



I did remove any Enfocus folder, installed from scratch. Everything back to normal ;)



Thanks for putting me in the good direction.



Loic
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