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Problem to connect on FTP server

Posted: Tue Sep 23, 2014 11:31 am
by bobogan
Hi all, This is the first time I see this problem.



I use the tools "send FTP", and when i try to connect i have an error message : "Unable to establish a connection with the server". On the same computer, I try with transmit or Cyberduck, and all is ok with the same information of connection.



Any idea to fix this ???



Thanks.

Problem to connect on FTP server

Posted: Tue Sep 23, 2014 3:20 pm
by gabrielp
bobogan wrote: I try with transmit or Cyberduck, and all is ok with the same information of connection.
I'm willing to bet that this is actually incorrect. Check the port, passive mode, type (ftp/sftp), etc...



If you click "Choose FTP directory" under "FTP Directory" then you can more easily test and change the connection information.

Problem to connect on FTP server

Posted: Tue Sep 23, 2014 3:28 pm
by bobogan
Yes this is my normally method, I click on "Choose FTP directory", but I can't establish any connection, always the same message error. I try all method (change port, passive mode, etc...)



I don't know what i can do more than these tests... :-(

Problem to connect on FTP server

Posted: Tue Sep 23, 2014 3:33 pm
by gabrielp
bobogan wrote: Yes this is my normally method, I click on "Choose FTP directory", but I can't establish any connection, always the same message error. I try all method (change port, passive mode, etc...)


Perhaps a local firewall that is blocking a Switch from accessing the outside internet? Outside of that, I'm unsure of what it could be besides that. Are you sure you are specifying a port in Cyberduck? It might be defaulting to one there but Switch might not do the same.



FYI, SFTP and FTPS are two different things and Switch doesn't support the latter. I've run into that once.

Problem to connect on FTP server

Posted: Tue Sep 23, 2014 3:50 pm
by bobogan
Thanks for answer. I try to have the destinary men to have more explains.



Sorry for my poor English... :-(