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Pitstop Pro action in PowerSwitch

Posted: Wed Aug 17, 2011 6:02 pm
by mwinker
We've been trying to run a Pitstop action in Power Switch that deletes the last page of the pdf file sent to it.



The actions that make it up are:



Select last page

Remove selection

Remove empty page



The action runs great in Pitstop Pro. When added to PowerSwitch it hangs and and sometimes brings all other processing to a halt. I've also tried to run the action in a pitstop server hotfolder to see if it made a difference. It hangs that up too.



The Error in PowerSwitch is as follows:

Error while processing file: -13, Pitstop Server CLI hung or crashed



Any ideas why this won't work in the automation when it works so well as a pitstop pro action?

Thank You,



Mike Winker


Pitstop Pro action in PowerSwitch

Posted: Tue Aug 23, 2011 9:19 am
by jonasy
Can you send your Action List and Hotfolder to support@enfocus.com? This way we can investigate what went wrong. Please also mention your PitStop Server version.



Kind Regards,



Jonas Yde

Pitstop Pro action in PowerSwitch

Posted: Tue Aug 23, 2011 9:43 pm
by mwinker
Thanks Jonas,



I've been working this on a couple of fronts. I did send the action to Jared Himes at Enfocus Support also.



We're running:



Pitstop Pro 10 update 2



Pitstop Server 10 update 2



Powerswitch 09 update 3



Thanks,

Mike