Enfocus Community

Hi All,

I'm having a hard time with sending JDF's forward as a Mime Package. Bellow you'll find the errors I'm getting. Has anyone experienced this before? Im running Switch13 and HP Digital Front End JDF Control (version 8)

Failed to run external process: java -Dlog4j.configuration=file:\C:\ProgramData\Enfocus\Switch\11\scripted-plugins\com.enfocus.HP~Digital Front End JDF Control\MimeUtil\log4j.xml -Xmx500m -classpath C:\ProgramData\Enfocus\Switch\11\scripted-plugins\com.enfocus.HP~Digital Front End JDF Control\MimeUtil\lib\* com.hp.cp.mimeUtil.MimeUtil -pack -mime C:\Users\Administrator\AppData\Roaming\SmartStream Configurators\JDF\A201504220972G860KG_redo_dx08ao_21429735210_BismarkElementary14-15FINAL_4.21.15.pdf.mjm -jmf C:\ProgramData\Enfocus\Switch\11\scripted-plugins\com.enfocus.HP~Digital Front End JDF Control\MimeUtil\SubmitQueueEntry.jmf -jdf C:\Users\Administrator\AppData\Roaming\SmartStream Configurators\JDF\A201504220972G860KG_redo_dx08ao_21429735210_BismarkElementary14-15FINAL_4.21.15.jdf -assetdir C:\Users\Administrator\AppData\Roaming\Enfocus\Switch Server\temp\14\ScriptElement\2\1

Thanks a bunch!

I've seen messages in my logs saying the configurator is looking for a java runtime, which it needs to run.

Might be worth a try to install?

This was the solution and also updating the configurator to version 9.

At first it did not work, but when all else fails - reboot. And its off and running.

Thnaks

Great to hear!

Reboot is the magic word haha