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Smartstream PDF creating leaves quote marks in!
Posted: Fri Jun 19, 2015 11:37 am
by abonsey
When creating a PDF with Smartstream as a standalone using a csv that uses quotes and commas, they are both stripped out correctly and the PDF is good.
When using SmartStream though the Switch workflow the output PDF still has the quotes in!!
Anybody seen this? Any ideas how to resolve it??
Thanks
Re: Smartstream PDF creating leaves quote marks in!
Posted: Fri Jun 19, 2015 5:10 pm
by gabrielp
Did you test this on the same machine? Are you sure it's the same version of InDesign and SmartStream where you did your test as it is on the Switch Server?
Re: Smartstream PDF creating leaves quote marks in!
Posted: Sun Jun 21, 2015 3:20 pm
by sander
Hi abonsey,
I faced this problem a couple of weeks ago and created a ticket at HP. HP created a new version of SmartStream designer to solve this issue.
I'm not at work now so I can't check the version, thought it was v10.2.12, I will check tomorrow.
It's no public release, so ask HP to get it.
Re: Smartstream PDF creating leaves quote marks in!
Posted: Mon Jun 22, 2015 12:14 pm
by sander
Just checked, v10.2.12 it is.